Easing the Health Care Burden: How Patient Care Coordinators Help

Managing your own health care—especially if you have a complex or chronic condition—can be frustrating, cumbersome, and confusing. 

According to a recent survey, 61% of US adults think the health care system is a hassle, and 63% say navigating it is stressful. Another 53% say the system treats people more like a number than a human.

Patient care coordinators aim to change that, making things easier and more personal for patients who need extra attention due to chronic or complex conditions.

If you are teamed up with a patient care coordinator, that person becomes your point of contact for all things medical, helping you navigate the health care system and your personal health journey. Here are just a few of the ways care coordinators can make your health care experience a more pleasant one.

Coordinating Care

It can be overwhelming to look at a long list of medical providers and not know which one to call first. This is especially true if you’re managing one or more chronic conditions or were just released from the hospital. 

Care coordinators, as their name suggests, can help coordinate care between multiple providers. They can schedule appointments, manage referrals, and make sure you’re not waiting too long between visits. 

Streamlining Communication

Your care coordinator is the primary point of contact between you and your entire health care team. They will make sure all your providers and specialists are communicating with each other so that everyone is on the same page.

Removing Roadblocks

If you don’t have transportation to get to your medical appointments or your prescriptions are too expensive, it’s tough to get the care you need. Your care coordinator can help by bringing your entire care team together to find solutions. 

For example, they can share community resources that can provide transportation to your appointments. They can also work with your care team to make sure the medications they’re prescribing are within your budget and share financial support programs that can help you to pay your medical bills.

Providing Education

When it comes to staying healthy, knowledge is power. Your care coordinator serves as your trusted guide, making sure you fully comprehend your diagnosis and treatment options. 

Plus, they can answer questions about your care plan and help you understand how to manage your health proactively. 

Supporting You and Your Health Journey

Dealing with health issues can be tough. Your patient care coordinator isn’t just there to assist with the to do list, but to offer emotional support as well. They’re there to listen to your concerns, support you through the ups and downs, and will be there every step of the way. 

At Innovista Medical Center, we strive to provide the most comprehensive care possible. If your situation is complex and warrants extra attention, you can rest assured a care coordinator will be by your side to help guide you through your health journey with the support and resources you need.